Your tickets will be sent to the email address you set your account up with. Please note we do not send printed tickets by post. You will need to print off your e-tickets and present them at the attraction/event to gain access.

If your mobile phone is set up to receive your emails, you can download your ticket onto your mobile phone and show your mobile phone at the attraction/event, who will attempt to scan the ticket barcode. However, we cannot guarantee this will be successful, as it is dependent on strength of phone signal at the attraction/event and specific phone screen resolution, which can affect the ability to view/scan the barcode successfully.